EikonError: Error code -1 | Port number was not identified.

nikolas

I am trying to run the python eikon toolbox for the first time. I have set up the app_key and defined it as a variable in the jupyter notebook but I am getting an error.

EikonError: Error code -1 | Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.

I have the Ikon desktop version running locally on the machine.

I cannot see how to control tor define the ports additionally can I run the python toolbox if I only have the web based version of Eikon running?

thx

moragodkrit.chumsri_1

@nikolas

You must have eikon desktop running when you run a python script or use it from Jupyter notebook running on the same machine.

Can you try the instruction provided in this article to verify the setting?

https://developers.refinitiv.com/article/eikon-data-apipython-troubleshooting-refinitiv

Not sure what version of python and eikon data API you currently use.

There is a known issue with python 3.8, and you need to upgrade eikon data API lib to the latest one.

https://community.developers.refinitiv.com/questions/65399/eikoneikonerroreikonerror-error-code-1-port-number.html