EikonError: Error code -1 | Port number was not identified.

I am trying to run the python eikon toolbox for the first time. I have set up the app_key and defined it as a variable in the jupyter notebook but I am getting an error.


EikonError: Error code -1 | Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.

I have the Ikon desktop version running locally on the machine.


I cannot see how to control tor define the ports additionally can I run the python toolbox if I only have the web based version of Eikon running?


thx

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