Unable to access EIKON API from python: Error Code 429

I received this "Error code 429 | Client Error: Too many requests, please try again later. Wait for 53595 seconds." this morning. But I have to run the code to pull the data urgently. Is there a way to unlock the 13-hour wait and fix this issue?

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eikon

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refinitiv-dataplatform-eikon

workspace-data-api

Accepted answers

chavalit-jintamalit

Hi @warin.c

For this incident, please contact your Refinitiv CSM.

I am not aware / have not heard of the process to unlock the limitation but your CSM may be able to find an appropriate team that handles this? (Note that I cannot confirm if this can be done.)

Also, please review the API usage limitation guide at https://developers.refinitiv.com/en/api-catalog/eikon/eikon-data-api/documentation

All comments

chavalit-jintamalit

Hi @warin.c

For this incident, please contact your Refinitiv CSM.

I am not aware / have not heard of the process to unlock the limitation but your CSM may be able to find an appropriate team that handles this? (Note that I cannot confirm if this can be done.)

Also, please review the API usage limitation guide at https://developers.refinitiv.com/en/api-catalog/eikon/eikon-data-api/documentation

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