"EDP Authentication failed"

Hello,

I'm to trying to connect to the Refinitiv Data Platform library using a Notebook. I set my credentials and got a license but I still get an error message "EDP Authentication failed" when I run the code.
Could you check why I cannot still connect to the RDP library.
Please refer to the below screenshot for further details.

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Best Answer

  • pf
    pf LSEG
    Answer ✓

    Hi,

    Could detail which version of refinitiv-dataplatform you're using ?

    The error you got was fixed in version 1.0.0a7. You can upgrade your environment with the latest version ('pip install --upgrade refinitiv-dataplatform') ?

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