POST screeningRequest returns 500

silvia.lopenova

This one specific request returns 500

Request body

{"caseId":"128458DG004_20210116","groupId":"....","entityType":"INDIVIDUAL","providerTypes":["WATCHLIST","CLIENT_WATCHLIST"],"name":"....","secondaryFields":[{"typeId":"SFCT_1","value":"FEMALE"},{"typeId":"SFCT_2","dateTimeValue":"1900-01-01"},{"typeId":"SFCT_5","value":"THA"}],"customFields":[]}

Request time:

2021-02-18 11:35:18.983 HTTP 500
2021-02-18 11:35:23.810 500
2021-02-18 11:35:29.123 500
2021-02-18 11:35:33.330 500
2021-02-18 11:35:39.703 500
2021-02-18 11:40:14.600 500

2021-02-18 11:40:19.977 HTTP 400

Please note we submitted request with the same data set again - case was created, no issue.

Integration has passed the Refinitiv pre-production review already.

prabhjyot.mandla

@silvia.lopenova,

Thank you for your query.

Can you please confirm if this is in pilot environment or production? Also, can you please share the response headers?