Issue requesting Chilean Peso fx rates at specific hourly cut-offs.

aquilesjlp300

Hi, I want to request Chilean Peso FX rate using Eikon, in a specific Hourly Rate. But I'm having trouble with it.

When I try this, it works:

data = ek.get_data(["CLP="], ["TR.MIDPRICE", "TR.MIDPRICE.CalcDate"], {'sdate': '04/01/2021', 'edate':'04/06/2021'})

Result:

(  Instrument  Mid Price   Calc Date
0       CLP=    717.130  2021-04-01
1       CLP=    717.130  2021-04-02
2       CLP=    721.505  2021-04-05
3       CLP=    717.880  2021-04-06, None)

But when I try this it doesn't:

data = ek.get_data(["CLP16H="], ["TR.MIDPRICE", "TR.MIDPRICE.CalcDate"], {'sdate': '04/01/2021', 'edate':'04/06/2021'})

Why is that? Is it related to this other issue? https://community.developers.refinitiv.com/questions/54371/no-data-in-cf-volume-and-acvol-1-for-chilean-excha.html

Thanks for any input you might provide.

Alex Putkov.1

@aquilesjlp300

I have no problem retrieving data for CLP16H= using your code snippet on my end. What do you get when you execute it? Is there anything in the error object returned by get_data method? The error object is the second element of the tuple returned by get_data.