Unable to get Daily Palladium data as of 14 Jul 2021

simon.tarplee

Hi - as of yesterday, I am unable to get Palladium Time series data using the Time Series API. The following code has worked perfectly for many years, but as of yesterday, throws an error 'NoSuchInterval' thrown in the 'StatusUpdate' method; (It works perfectly for every other commodity and worked for PAU1 up until 14 Jul 2021)

ReutersSubscription = _monitor.TimeSeriesService.SetupDataRequest("PAU1")
.WithAllFields()
.WithAdjustedPrice(true)
.WithInterval(CommonInterval.Daily)
.From(new DateTime(2021,7,1))
.WithTimeZone(TimezoneType.GMT)
.OnDataReceived(DataReceivedCallback)
.OnStatusUpdated(StatusUpdate)
.CreateAndSend();

Please could you advise?

Alex Putkov.1

This is due to a confirmed problem at Refinitiv. To watch the status of the issue see page <ALERT49> in Eikon or Refinitiv Workspace, or visit https://insightalerting.refinitiv.com/a/alerts/servicealerts/Alert/Alerts.aspx