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OmmConsumer submit PostMsg error (java EMA 3.7.0)
Hi LSEG support, Try to get consumer to submit PostMsg to an Interactive Provider with: public void onRefreshMsg(RefreshMsg refreshMsg, OmmConsumerEvent event) { PostMsg postMsg = EmaFactory.createPostMsg(); FieldList nestedFieldList = EmaFactory.createFieldList(); nestedFieldList.add(…
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How to handle error after transition from Eikon to Workspace
Hi, I'm pulling data from API on thousands of RIC daily. I may have RIC's that's no longer valid, or with typo. Under Eikon, my Python code below will return DataFrame containing information with NA for invalid RIC ('BF.B' and 'BONDS') if I simply ignore df_error, when the list RIC are all invalid. import…
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Hi Dev, Please assist us regarding the below C# related question? Thanks in advance.
I have trouble with a program that use to work and get now an error "an error occurred while sending the request" after 22 minutes after asking for 500 isin. var extractionRequest = new BondScheduleExtractionRequest //type of request on reuters API { IdentifierList = collec, //ContentFieldNames = new[] { "ISIN" // ,"Coupon…
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Issue with field PDOR_1 with LSEG Data API
I am attempting to get the previous date of release of an economic indicator EUECBR=ECI. On Workspace Quote page that field id PDOR_1. I am able to get the data for this field with Workspace Excel as well, however in Python API it gives me NA. Can someone assist me with this please? I have attached relevant screenshots…
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Error message "the record could not be found" using EMA
When we used the EMA C++ version to register GDAX*.EX contract, we received an error message "The record could not be found", which resulted in the inability to receive market data. Why does this error message appear? How to solve it?
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Begging for help - ld.open_session() failed with eikon app_key
Please kindly help😭😭 I failed in both methods: 1.Authentification to LSEG Service ld.open_session(config_name="/content/Configuration/lseg-data.config.json", name="platform.ldp") Loading endlessly 2. ld.session.platform.Definition( app_key = EIKON_APP_KEY, grant = ld.session.platform.GrantPassword( username, password),…
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Regarding unintentional disconnection of EMA threads
We detected disconnections in several EMA threads in our system. Thread #1 Jan 20 0:06, 09:15 (JST) Thread #2 Jan 20 01:25 (JST) ——————- EMA 3.7.x series Problem: connection timeouts occur in certain server configurations. Detail: connection timeouts occur frequently in environments with high network latency when clients…
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Getting a "ConnectionResetError: [WinError 10054] An existing connection was forcibly closed by t...
...he remote host" error while using the dataplatform API in python. While running the get_timeseries function in a loop, i get this error in every subsequent call.
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Is Eikon API down?
<module> df_chain1 = ek.get_data(chain_id, fields=field2, parameters={"SDate":date_end2, "EDate":date_start2, "Frq":"D"}) "C:\Program Files\Anaconda3\lib\site-packages\eikon\data_grid.py", line 141, in get_data result = eikon.json_requests.send_json_request(DataGrid_UDF_endpoint, payload, debug=debug) File "C:\Program…
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Eikon Backend error. 401 Unauthorized using loop of get get_news
I have university access as student to thomson Reuters. I have created loop to read the 1 year data of news headlines + news full story text. It is taking too long time and after that it says me "raise requests.HTTPError(error_message, response=server_response) requests.exceptions.HTTPError: Backend error. 401…
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Datascope gives error during backfilling
Hello Team, Refinitv Error.PNG Please find attached the error got during backfilling Please have a look and guide accordingly. Thank you, Trisha Gehlot
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Error: no proxy address identified for Eikon Data API Python
Hi, I just installed the Eikon Desktop (4.0.65) on my Windows 11, and is trying to connect through Eikon Data API (1.1.18) for Python (3.11). However, I have encouraged an error saying "Error: no proxy address identified.". The full log with ek.set_log_level(1) is as below: An error occurred while requesting…
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Missing Videos in Tutorial
When I go to Websocket API and select Tutorials > Video Tutorials, I don't actually see any videos. It is just a blank area where a video box should appear. I am using EDGE and logged into developers.lseg.com using my LSEG laptop. I also tried using Firefox and got the same results. I wonder if this is a result of the move…
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CMake errors installing RTSDK 2.2.1.L1 for Visual Studio 2022
Hi, I'm having issues installing RTSDK2.2.1.L1 for Visual Studio 2022. Having rebuilt my PC recently, I had the following installed before attempting to install this devkit: * Windows 11 Pro x64 (All the latest updates applied) * Python 3.12.5 * Github desktop 3.4.3 * Cmake 3.30.3 * Visual Studio Enterprise 2019…
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modulenotfounderror: no module named 'refinitiv.data'; 'refinitiv' is not a package
use "pip install refinitiv-data" installed package, the py file only have 1 line "import refinitiv.data as rd" . got folllowing error: "ModuleNotFoundError: No module named 'refinitiv.data'; 'refinitiv' is not a package"