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An error occurred while requesting URL('http://local host:9060/api/handshake'). RemoteProtocolError(
Dear Team, I am using Python API and an issue arises when I connect to Eikon import refinitiv.data as rd rd.get_config()["http.request-timeout"] = 60 An error occurred while requesting URL('http://local host:9060/api/handshake'). RemoteProtocolError('Server disconnected without sending a response.') I have referred to this…
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Error when running eikon.get_data function in local python script
When running the command eikon.get_data("SMI", ["TR.PriceClose"]) within a local python script, I'm getting an AttributeError (see attached screenshot).
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Issue with datetime64 Conversion in Eikon API – Assistance Required
Hello Eikon Developer Team, I am encountering an issue when using the ek.get_news_headlines() function in the Eikon API. Recently, when fetching news headlines in my project, the following traceback error has started to occur: Traceback (most recent call last): File "main_8.py", line [105], in <module> df_new =…
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OmmConsumer submit PostMsg error (java EMA 3.7.0)
Hi LSEG support, Try to get consumer to submit PostMsg to an Interactive Provider with: public void onRefreshMsg(RefreshMsg refreshMsg, OmmConsumerEvent event) { PostMsg postMsg = EmaFactory.createPostMsg(); FieldList nestedFieldList = EmaFactory.createFieldList(); nestedFieldList.add(…
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How to handle error after transition from Eikon to Workspace
Hi, I'm pulling data from API on thousands of RIC daily. I may have RIC's that's no longer valid, or with typo. Under Eikon, my Python code below will return DataFrame containing information with NA for invalid RIC ('BF.B' and 'BONDS') if I simply ignore df_error, when the list RIC are all invalid. import…
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Hi Dev, Please assist us regarding the below C# related question? Thanks in advance.
I have trouble with a program that use to work and get now an error "an error occurred while sending the request" after 22 minutes after asking for 500 isin. var extractionRequest = new BondScheduleExtractionRequest //type of request on reuters API { IdentifierList = collec, //ContentFieldNames = new[] { "ISIN" // ,"Coupon…
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Issue with field PDOR_1 with LSEG Data API
I am attempting to get the previous date of release of an economic indicator EUECBR=ECI. On Workspace Quote page that field id PDOR_1. I am able to get the data for this field with Workspace Excel as well, however in Python API it gives me NA. Can someone assist me with this please? I have attached relevant screenshots…
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Error message "the record could not be found" using EMA
When we used the EMA C++ version to register GDAX*.EX contract, we received an error message "The record could not be found", which resulted in the inability to receive market data. Why does this error message appear? How to solve it?
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Begging for help - ld.open_session() failed with eikon app_key
Please kindly help😭😭 I failed in both methods: 1.Authentification to LSEG Service ld.open_session(config_name="/content/Configuration/lseg-data.config.json", name="platform.ldp") Loading endlessly 2. ld.session.platform.Definition( app_key = EIKON_APP_KEY, grant = ld.session.platform.GrantPassword( username, password),…
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Regarding unintentional disconnection of EMA threads
We detected disconnections in several EMA threads in our system. Thread #1 Jan 20 0:06, 09:15 (JST) Thread #2 Jan 20 01:25 (JST) ——————- EMA 3.7.x series Problem: connection timeouts occur in certain server configurations. Detail: connection timeouts occur frequently in environments with high network latency when clients…
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Getting a "ConnectionResetError: [WinError 10054] An existing connection was forcibly closed by t...
...he remote host" error while using the dataplatform API in python. While running the get_timeseries function in a loop, i get this error in every subsequent call.
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Is Eikon API down?
<module> df_chain1 = ek.get_data(chain_id, fields=field2, parameters={"SDate":date_end2, "EDate":date_start2, "Frq":"D"}) "C:\Program Files\Anaconda3\lib\site-packages\eikon\data_grid.py", line 141, in get_data result = eikon.json_requests.send_json_request(DataGrid_UDF_endpoint, payload, debug=debug) File "C:\Program…
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Eikon Backend error. 401 Unauthorized using loop of get get_news
I have university access as student to thomson Reuters. I have created loop to read the 1 year data of news headlines + news full story text. It is taking too long time and after that it says me "raise requests.HTTPError(error_message, response=server_response) requests.exceptions.HTTPError: Backend error. 401…
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Datascope gives error during backfilling
Hello Team, Refinitv Error.PNG Please find attached the error got during backfilling Please have a look and guide accordingly. Thank you, Trisha Gehlot
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Error: no proxy address identified for Eikon Data API Python
Hi, I just installed the Eikon Desktop (4.0.65) on my Windows 11, and is trying to connect through Eikon Data API (1.1.18) for Python (3.11). However, I have encouraged an error saying "Error: no proxy address identified.". The full log with ek.set_log_level(1) is as below: An error occurred while requesting…
