When we used the EMA C++ version to register GDAX*.EX contract, we received an error message "The record could not be found", which resulted in the inability to receive market data. Why does this error message appear? How to solve it?
@louisawang
Thank you for reaching out to us.
The "The record could not be found" message indicates the the subscribed RIC is not available on that service (IDN_SELECTFEED). When receiving this message, you can contact the content support team directly via MyAccount to verify those RICs.
Now, I can subscribe to those RICs properly.
