error 500:unable to get local issuer certificate after I installed the new Eikon 4.0.54 desktop. ...

zimin.lu

... Not problem if I go back to Eikon 4.0.51

Calling Eikon Python API without problem while using 4.0.51 Eikon desktop. After I installed Eikon 4.0.54, I got this error: eikonError.png

Alex Putkov.1

@zimin.lu

I can see that you have opened case 10099099 with Refinitiv Helpdesk for this issue. I have provided instructions to the Helpdesk for a config change they need to implement for your Eikon account. Refinitiv Support will inform you once this is done.