Invalid Hostname Error

Hi, I'm having trouble executing any data request using the Eikon API for Python. I get the following error in return after any ek.get_data or ek.get_timeseries:

EikonError: Error code 400 | Client Error: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN""http://www.w3.org/TR/html4/strict.dtd">
<HTML><HEAD><TITLE>Bad Request</TITLE>
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=us-ascii"></HEAD>
<BODY><h2>Bad Request - Invalid Hostname</h2>
<hr><p>HTTP Error 400. The request hostname is invalid.</p>
</BODY></HTML>

Could someone clarify how to fix this? Thanks in advance.

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Accepted answers

Jirapongse

@tiago.m

First, we need to check if the Eikon API proxy is running properly by accessing the following URLs via a web browser.

The output looks like this:

Next, enable logging in the Eikon Data API to verify what the problem is.

import eikon as ek

ek.set_log_level(1)

ek.set_app_key('<app key>')

All comments

Jirapongse

@tiago.m

First, we need to check if the Eikon API proxy is running properly by accessing the following URLs via a web browser.

The output looks like this:

Next, enable logging in the Eikon Data API to verify what the problem is.

import eikon as ek

ek.set_log_level(1)

ek.set_app_key('<app key>')

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