Hi,
One of my colleagues has a problem with retrieving data from Eikon. We use Eikon (core) only for searching options. Our company uses secure connection software, so we can’t change firewall setting or anything. We have both the same configuration and only she is not able to get data from Eikon. One day there is a problem with options on the OPRA market and the next day it works, but the EURONEXT market isn’t working for a change. Any idea where the problem might be ? She has a stable connection. We tried reinstall. Same problem in app and browser. I’m sorry if this is not the right place for this question
