The remote name could not be resolved: 'rms-world-check-one-api-pilot.thomsonreuters.com'

cherngjye.bong

Hi,

I am getting below error when request HEAD to rms-world-check-one-api-pilot.thomsonreuters.com. I tried to test connection from powershell it also return me the same result. Please help.

API URL:

1. https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/caseIdentifiers?caseId=XXXXX
2. https://rms-world-check-one-api-pilot.thomsonreuters.com/api-gateway-service-rest/api/v1/caseIdentifiers?caseId=XXXXX

Both returned the same error result.

System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'rms-world-check-one-api-pilot.thomsonreuters.com'

at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)

--- End of inner exception stack trace ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()

at TestWorldCheck.Test.<Start>d__8.MoveNext() in \ReposD\TestWorldCheck\TestWorldCheck\Program.cs:line 106

Mehran Khan

Hi @cherngjye.bong ,

We have moved our systems from our on-prem to AWS platform and as a result of which the host named has been changed from rms-world-check-one-api-pilot.thomsonreuters.com to

api-worldcheck.refinitiv.com, please update the host and retry.

Let us know if this resolves your issue.