DSS Timeout error for some RICs

akash.shetty

While running the refinitiv job (01_load_refinitiv_exchangerate), I faced error such as:

1. Timeout error for some of the RIC codes. For some it runs successfully, for some, Timeout error occurs.

2. Also got the error like this.

“com.amazonaws.services.sns.model.AmazonSNSException: The security token included in the request is invalid. (Service: AmazonSNS; Status Code: 403; Error Code: InvalidClientTokenId; Request ID: 96452304-9f94-5685-bc2a-79f8eb238d42; Proxy: null)”

Gurpreet

Hi @akash.shetty,

We will need more details on the application - when you get timeout exception - is it always for the same instrument? How much is the timeout - is your application waiting long enough? What application is it. The AWS exception is not originating from DSS servers - it is an issue with your application and how it is running in the cloud. Same issue with SQL - DSS is a REST API and does not use SQL.

Shadab Hussain

Hi @akash.shetty,

Can you please provide more details as requested by @Gurpreet & @zoya faberov?

Regards,

akash.shetty

Hi,

Issue resolved. Thanks