Python Data

Ar-Ar
Ar-Ar LSEG
in Eikon Data APIs

Raising this query on behalf of my client

Today, I am stuck when trying to get data by Python.
Specifically:
- Internet condition: Direct Internet, no proxy setup required
- Still access normally using Eikon Desktop to find data

Error code: 500 | Without any specific error log (See attached error_eikon.png file)

Python Env Current Spec:
- eikon==1.1.14
- requests==2.26.0
- nest_asyncio==1.5.4
- python==3.9.12

Tagged:

Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @Ar-Ar

    You can enable logging in Eikon Data API by using the following code.

    import eikon as ek
    ek.set_log_level(1)

    Then, please share the log when the problem occurred.

    Moreover, please refer to the Eikon Data API(Python) Troubleshooting article to ensure that the Eikon Desktop is running properly on your machine.

Categories