Python Data

Raising this query on behalf of my client

Today, I am stuck when trying to get data by Python.
Specifically:
- Internet condition: Direct Internet, no proxy setup required
- Still access normally using Eikon Desktop to find data

Error code: 500 | Without any specific error log (See attached error_eikon.png file)

Python Env Current Spec:
- eikon==1.1.14
- requests==2.26.0
- nest_asyncio==1.5.4
- python==3.9.12

Find more posts tagged with

python api

eikon-data-api

error-500

Accepted answers

You can enable logging in Eikon Data API by using the following code.

import eikon as ek
ek.set_log_level(1)

Then, please share the log when the problem occurred.

Moreover, please refer to the Eikon Data API(Python) Troubleshooting article to ensure that the Eikon Desktop is running properly on your machine.

All comments

You can enable logging in Eikon Data API by using the following code.

import eikon as ek
ek.set_log_level(1)

Then, please share the log when the problem occurred.

Moreover, please refer to the Eikon Data API(Python) Troubleshooting article to ensure that the Eikon Desktop is running properly on your machine.

Quick Links