World Check One API - Unable to resolve watchlist cases

raghav.khamar

Payload.txtClient Watch Data.txtLanguages Used: Python
Use case: World Check API is used to bulk update cases.

Issue: For watchlist cases, script failes to resolve cases.

Payload file and Watch Data file is attached.

judith.pillado.lseg

Hello @raghav.khamar - thank you for reaching out to us! I will go ahead and investigate this further. In the meanwhile, could you please provide me with the account name that you are using (as seen in the World-Check One WebUI) as well as the API's user's first and last name? Thank you.

Best,

Judith