World Check One API - Unable to resolve watchlist cases

raghav.khamar

Payload.txt Client Watch Data.txtLanguages Used: Python
Use case: World Check API is used to bulk update cases.

Issue: For watchlist cases, script failes to resolve cases.

Payload file and Watch Data file is attached.

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Accepted answers

judith.pillado.lseg

Hello @raghav.khamar - thank you for reaching out to us! I will go ahead and investigate this further. In the meanwhile, could you please provide me with the account name that you are using (as seen in the World-Check One WebUI) as well as the API's user's first and last name? Thank you.

Best,

Judith

All comments

judith.pillado.lseg

Best,

Judith

raghav.khamar

Hello Judith,

Both should be Tiago Pereira

judith.pillado.lseg

Hello @raghav.khamar, thank you for your response. Could you please provide the account name (NOT the user's name)? Thanks

raghav.khamar

Account name: wc1.tiagomiguel.pereira@natixis.com.

If this is not the proper accountname format, could you please provide a sample? I will follow up to get it.

Raghav Khamar

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