Hello, customers are requiring more time to migrate from legacy API RFA/SFC - please advise on what extension can be granted to customers? Thank you in advance.
Thanks for the link. I think the document incorrectly implies that the developer community support can extend the support timeline.
Hello @andrew.thammavongsa,
Could you please point to the source of this information.
The Q/A forums are available to all the API users, but we specifically do not handle any product time period extensions. A user can ask any API related question, but if the product has been discontinued for long, we may not have the skill set to answer those questions.
Hello @Gurpreet - please see here: https://myaccount.lseg.com/en/product-notifications/details?id=PCN206364
(also attached).
