What does "Number of user subscription exceed the limit" mean and how can it be resolved?
We encountered the following 442 error with the error message "Number of user subscription exceed the limit" when sending a request using /RESEARCH-SUBSCRIPTIONS endpoint to retrieve a research report via Research API(EDP) as follow.
<Questions>
What does this error mean?
How could we resolve this error?
Best Answer
-
The error means the number of subscription ID has already reached the limit. The current limit for subscription ID is 1.
To resolve this, you have to remove the subscription ID by sending 'DELETE' to the same endpoint (should be https://api.edp.thomsonreuters.com/alerts/beta1/research-subscriptions without the userID), you should get OK 204 and will be able to request the new subscription ID after that. I don't know if the limit can be increased or not. Below is the screenshot from Workflow tab that mentioned this step which is mandatory.
Also, you can check the subscription ID with GET message. It will return empty if there's not subscritption ID;
{
"subscriptions": []
}If there's still subsciption ID, it will return the response like this;
{
"transportInfo": {
"endpoint": "https://sqs.us-east-1.amazonaws.com/642157181326/sqs-edsalerts-main-prod-usersqs-fdefe72d-d483-4427-84a1-c7ae55146657",
"transportType": "AWS-SQS",
"cryptographyKey": "nabMLhCOjeFzLvdGlOc9QMSEDqszAVi5l5vJVNBthCg="
},
"creationTimestamp": "2018-12-28T04:41:12.443Z",
"subscriptionID": "fdefe72d-d483-4427-84a1-c7ae55146657",
"userID": "XXXXX-XXXXX"
}0
Categories
- All Categories
- 3 Polls
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 34 Data Model Discovery
- 684 Datastream
- 1.4K DSS
- 615 Eikon COM
- 5.2K Eikon Data APIs
- 10 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- 3 Trading API
- 2.9K Elektron
- 1.4K EMA
- 249 ETA
- 554 WebSocket API
- 37 FX Venues
- 14 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 23 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 275 Open PermID
- 44 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 22 RDMS
- 1.9K Refinitiv Data Platform
- 643 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 26 DACS Station
- 121 Open DACS
- 1.1K RFA
- 104 UPA
- 192 TREP Infrastructure
- 228 TRKD
- 915 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 90 Workspace SDK
- 11 Element Framework
- 5 Grid
- 18 World-Check Data File
- 1 Yield Book Analytics
- 46 中文论坛