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During integration with the RTO EMA Java SDK 3.9.0.1, we have faced a timeout exception: com.refinitiv.ema.access.OmmInvalidUsageExceptionImpl: login failed (timed out after waiting 45000 milliseconds) for us-east-1-aws-3-sm.optimized-pricing-api.refinitiv.net:14002) at…
I'm getting error messages when trying to pip install DatastreamPy Please see attached screen shot Can you help please? thanks
I am unable to connect using RTSDK examples (Cons113 and Cons450). I tried running examples with -clientId and -clientSecret arguments. Copied over EmaConfig.xml and changed DefaultConsumer to Consumer_4. Also updated code to use "Consumer_4" public static void Main(string[] args) { OmmConsumer? consumer = null; try {…
client follow up - We are not getting 202 responses with high volume of assets.
SEVERE: loggerMsg ClientName: ChannelCallbackClient Severity: Error Text: Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_Drv Instance Name Consumer_Drv_1 RsslReactor @790c3637 RsslChannel null Error Id -1 Internal sysError 0 Error Location RestReactor.submitAuthRequestBlocking Error Text failed to…
Hello, we need to adjust our egress network policies to properly integrate with World Check One. What are the possible IPs / IP ranges of api.risk.lseg.com? Thanks!
Hi, I am using a non-iterative provider to stream data via RFA. The code closely follows the example provided in RFA/Examples. However, I am encountering network capacity issues when streaming data at a high frequency of approximately 30,000 updates per second. I am wondering if anyone else has encountered a similar…
We are using the datastream web api in a production GKE environment. We are getting intermittent SSL Errors. /dswsclient/V1/DSService.svc/rest/GetDataBundle (Caused by SSLError(CertificateError("hostname 'product.datastream.com' doesn't match 'datastreamwide.refinitiv.com'"))) This seems like a refinitiv…
hi I am trying to run rmon to understand some packet congestion we see on TREP network. All 4 infra processes are running in docker using "host" networking. I have extracted the rrcp ports from the process config files which gave me : -r is from *RRCP*ports : 0x4e20 0x4e21 0x4e30 0x4e31 -R is from…
For RTO EMA application, what's the compression approach used during message transferring? And configurations can be specified for the compression? The target is to minimize the data usage in the limited network bandwidth environment considering the possibility to leverage high compression ratio approach.
Do we have static IP adresses seen from public network for given hosts ? They are streaming endpoins taken from: /streaming/pricing/v1/ "ap-northeast-1-aws-1-sm.optimized-pricing-api.refinitiv.net", "ap-northeast-1-aws-3-sm.optimized-pricing-api.refinitiv.net", "ap-northeast-1-aws-2-sm.optimized-pricing-api.refinitiv.net",…
Doe we have static IP bound to api.refinitiv.com? which can be used in firewall configuration instead of url
In CodeBook I am getting 403 forbidden or 403 max retries reached for any connection, I assuming, outside the server network. For example, it would be useful to use the Intelligent Tagging API at https://api-eit.refinitiv.com/permid/calais or scrape some information off of a wikipedia page. I guess these are blocked at the…
May I know the EMA reconnection mechanism in case of network failure? 1, the application startup 2. during the application running And will EMA quit the app if failed to reconnect? The algorithm? Thanks.
I have a pretty simple python script to get Refinitiv Eikon Data into a dataframe. import eikon as ek ek.set_app_key('api_key_goes_here') #real key would go here Instruments = ["USFN3015=TWEB","USFN30151=TWEB","USFN30152=TWEB"] Fields = [ek.TR_Field('CF_NAME'), ek.TR_Field('COUPN_RATE'), ek.TR_Field('CF_LAST')] Price_df,…
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