Network is unreachable

Pakim · 2025-03-28T12:42:52+00:00

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SEVERE: loggerMsg
ClientName: ChannelCallbackClient
Severity: Error
Text: Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_Drv
Instance Name Consumer_Drv_1
RsslReactor @790c3637
RsslChannel null
Error Id -1
Internal sysError 0
Error Location RestReactor.submitAuthRequestBlocking
Error Text failed to submit authorization request, exception = Network is unreachable
loggerMsgEnd

Since I use an internet proxy to call out, I would like to know how to set it up by adding a proxy configuration.

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Accepted answers

Jirapongse

@Pakim

Is it EMA Java?

The proxy may intercept the certificate so you may need to install the proxy's certificate on the machine.

All comments

Gurpreet

Hello @Pakim

You have not provided much details about your setup. It seems like you might be trying to connect to RTO cloud. In that case, you can see this Session Management example included with the RTSDK, which will allow specifying the proxy information.

The list of the proxies and authentication schemes are described in the Readme file.

Pakim

I have set up by adding a Proxy and there was no error before, but I found a new error instead, as shown below

EmaConfig.xml

Mar 31, 2025 10:33:37 AM com.refinitiv.ema.access.ChannelCallbackClient reactorChannelEventCallback
WARNING: loggerMsg
ClientName: ChannelCallbackClient
Severity: Warning
Text: Received ChannelDownReconnecting event on channel Channel_Drv
RsslReactor @5ffa7713
RsslChannel @3ba8dc47
Error Id 0
Internal sysError 0
Error Location Reactor.processWorkerEvent
Error text Error initializing channel: errorId=-1 text=PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
loggerMsgEnd

Mar 31, 2025 10:33:47 AM com.refinitiv.ema.access.OmmBaseImpl handleLoginReqTimeout
SEVERE: loggerMsg
ClientName: Consumer_Drv_1
Severity: Error
Text: login failed (timed out after waiting 45000 milliseconds) for :)
loggerMsgEnd

Jirapongse

@Pakim

Is it EMA Java?

The proxy may intercept the certificate so you may need to install the proxy's certificate on the machine.

Pakim

Yes, it is EMA Java.

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