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LSEG Real-Time SDK Proxy Settings
We have been trying to get real time market feed through the following tutorials: Download Center > Product Family > mds api > LSEG Real-Time SDK and using the following JAVA example codes Since we are under an organization, a proxy setting is required for outside connections. So we went through the example code and found…
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Does EMA connection with RSSL support Proxy when connected to ADS?
Hi Team Can EMA be used as a consumer to connect to ADS using RSSL for Real-Time subscription through a proxy (Non-REST request)? Can a SOCKS Proxy be used for this? Thank you in advance BR Gema Vicente
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No proxy address identified from Python API
Hi I am unable to connect to Eikon APi from python since today morning. Please could you help me debug this. Sharing the error screenshot here.image (002).png
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EIKON API Proxy doesn't start
After launch EIKON API PROXY we just see this 2024-05-14T20:41:22.574Z - info: Starting process 5328 with command line: C:\Eikon API Proxy\EikonAPIProxy.exe 2024-05-14T20:41:22.652Z - info: Starting... 2024-05-14T20:41:22.652Z - info: Reading product manifest 2024-05-14T20:41:22.652Z - info: Async loading of component…
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AWS Eikon-python issue
Hello, I use AWS and got the error message when run the python code: import eikon as ek print (ek.__version__) ek.set_app_key("73c") Error message: 2024-04-23 15:26:44,018 P[2056] [MainThread 20712] Error on handshake url http://127.0.0.1:9060/api/handshake : EikonError(1, 'Status code 400: App key is incorrect') 1.1.18…
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How to run EIKON API proxy in Refinitiv Workspace
Hello, I have access to Refinitiv Workspace. Could you advise how to open the equivalent of API Proxy? I can’t even log into the API proxy. When I try log in, nothing happens. when I exit, the following message comes up. I need this set up for Workspace. Thanks
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Error: no proxy address identified. Check if Eikon Desktop or Eikon API Proxy is running.
I am trying to run Eikon DATA API: import eikon as ek ek.set_app_key(xxx) and i get error: "Error: no proxy address identified.Check if Eikon Desktop or Eikon API Proxy is running." I downloaded Eikon Data API Proxy for Windows - README.zip and this file is refering to the non existing page: Starting with Eikon version…
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late subscriber with specific time stamp
Hi, I need to get equity pricing for a specific time (12:30 UK Time). How can I achieve this with EMA? Or any other API option available to consume the pricing data at a specific time stamp?
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Error: no proxy address identified, Check if Desktop is running
Hi, we got RW user/client getting this error in her Jupyter Notebook, (Her Codebook is working though.) She is using Refinitiv Workspace. RD version is 1.5.1 Python version is 3.9.13 She provided the logs below: (RDP Library logs) [2024-02-02T17:43:47.781761+08:00] - [DEBUG] - [rd] - [39140] | MainThread RD version is…
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Eikon Messenger Chatbot API - Issues when joining chatrooms
Hello, Since today I'm experiencing issues when using the Eikon Messenger Chatbot API to listen to the chatrooms. The issues already arise when joining the chatrooms, saying something like remote end closed connection without response. Has someone also experienced the same today? Is the remote server (Refinitiv) broken?…
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We have a client with DSWS who could connect previously but is now seeing a connection error mess...
...age. I have tested the credentials on my eikon Codebook environment and they are valid and returning data. Is this some kind of issue where client firewall is blocking proxy?
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Is there a way users can automatically have their proxy adjusted ?
Currently we are moving the users from both onprem and cloud servers to having just cloud servers obviously as it's expensive to have both, we have to load the configuration manager as admin and type in the proxy address, is there a way to do this automatically? our machines are no longer on the network and connect via vpn…
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Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.
Hey together, I would like to connect to the Eikon API via Python. Currently I have the following versions installed: Python: 3.9.16 eikon: 1.1.2 httpx: 0.14.2 Refinitiv Desktop 4.0.61 But I also tried with newer and different version of eikon (eg 1.1.16) and httpx (eg 0.23.3) but got the same. I am behind a corporate…
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Workspace DATA API PROXY STATUS IS Unavailable
In my refinitiv workspace, DATA API Proxy Status is Unavailable(cap1.PNG). I have contacted to workspace backend team and they set APIPROXY.ENABLED=TRUE,etc(cap2.PNG) last week, but my API proxy status is unavailable ... Previously, I have checked logs and did some pings , etc but it does not work.…
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Error: no proxy address identified following upgrade to Python 3.9
Hello Following upgrade to python 3.9.1, scripts which previously worked fine under python 3.8.1 are now failing with Error code -1 The Eikon terminal is on the same machine and is running when the following code is executed: " import eikon as ek ek.set_app_key('[Intentionally hidden]') 2022-11-10 18:18:58,530 P[15596]…
