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Using companys' proxy with lseg-data package
Hi ! In order to use the lseg-data Python package, I've fiddled in the GitHub standard package to try and open a session. However I am getting an error that obviously says that I need proxy authentication to actually test it properly (the error is quite clear). I am setting the proxy settings in pip.ini for example if I…
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HTTP Request Failed ConnectError ('[SSL: WRONG_VERSION_NUMBER]')
I have set my proxies and gone through the troubleshooting article: https://developers.lseg.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv?secureweb=RefinitivWorkspace I still can't figure out what is the issue here and I'm already on my second app key Here are some further logs: 2025-06-09…
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How to connect to API while connected to Workspace through desktop?
I am signed in through Workspace on my desktop, Heartbeat status is "OK" and Real-time status says "You are successfully connected to LSEG services". I imagine my issue revolves around some sort of proxy error but not sure how to dig further into this. I've seen in a previous discussion that port 9010 is a fix but I am…
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lseg.data open session will not work
When importing the lseg.data library in python and then calling ld.open_session() im getting an error Response 401 on handshake url http://localhost:9025/api/handshake For previous library refinitiv.data we were able to solve the situation by setting an environment variable 'NO_PROXY' like displayed here.…
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An error occurred while requesting URL('http://local host:9060/api/handshake'). RemoteProtocolError(
Dear Team, I am using Python API and an issue arises when I connect to Eikon import refinitiv.data as rd rd.get_config()["http.request-timeout"] = 60 An error occurred while requesting URL('http://local host:9060/api/handshake'). RemoteProtocolError('Server disconnected without sending a response.') I have referred to this…
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Network is unreachable
SEVERE: loggerMsg ClientName: ChannelCallbackClient Severity: Error Text: Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_Drv Instance Name Consumer_Drv_1 RsslReactor @790c3637 RsslChannel null Error Id -1 Internal sysError 0 Error Location RestReactor.submitAuthRequestBlocking Error Text failed to…
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Python WebSocketAPI Proxy Settings
In the "market_price_rto_authentication.py" example on GITHUB, how do I configure proxy settings inside the code? I am running the code inside an organization network. The error received is below. Sending authentication request with password to https://api.refinitiv.com:443/auth/oauth2/v1/token ... LSEG Delivery Platform…
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LSEG Real-Time SDK Proxy Settings
We have been trying to get real time market feed through the following tutorials: Download Center > Product Family > mds api > LSEG Real-Time SDK and using the following JAVA example codes Since we are under an organization, a proxy setting is required for outside connections. So we went through the example code and found…
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Does EMA connection with RSSL support Proxy when connected to ADS?
Hi Team Can EMA be used as a consumer to connect to ADS using RSSL for Real-Time subscription through a proxy (Non-REST request)? Can a SOCKS Proxy be used for this? Thank you in advance BR Gema Vicente
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No proxy address identified from Python API
Hi I am unable to connect to Eikon APi from python since today morning. Please could you help me debug this. Sharing the error screenshot here.image (002).png
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EIKON API Proxy doesn't start
After launch EIKON API PROXY we just see this 2024-05-14T20:41:22.574Z - info: Starting process 5328 with command line: C:\Eikon API Proxy\EikonAPIProxy.exe 2024-05-14T20:41:22.652Z - info: Starting... 2024-05-14T20:41:22.652Z - info: Reading product manifest 2024-05-14T20:41:22.652Z - info: Async loading of component…
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AWS Eikon-python issue
Hello, I use AWS and got the error message when run the python code: import eikon as ek print (ek.__version__) ek.set_app_key("73c") Error message: 2024-04-23 15:26:44,018 P[2056] [MainThread 20712] Error on handshake url http://127.0.0.1:9060/api/handshake : EikonError(1, 'Status code 400: App key is incorrect') 1.1.18…
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How to run EIKON API proxy in Refinitiv Workspace
Hello, I have access to Refinitiv Workspace. Could you advise how to open the equivalent of API Proxy? I can’t even log into the API proxy. When I try log in, nothing happens. when I exit, the following message comes up. I need this set up for Workspace. Thanks
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Error: no proxy address identified. Check if Eikon Desktop or Eikon API Proxy is running.
I am trying to run Eikon DATA API: import eikon as ek ek.set_app_key(xxx) and i get error: "Error: no proxy address identified.Check if Eikon Desktop or Eikon API Proxy is running." I downloaded Eikon Data API Proxy for Windows - README.zip and this file is refering to the non existing page: Starting with Eikon version…
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late subscriber with specific time stamp
Hi, I need to get equity pricing for a specific time (12:30 UK Time). How can I achieve this with EMA? Or any other API option available to consume the pricing data at a specific time stamp?
