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Hi I am unable to connect to Eikon APi from python since today morning. Please could you help me debug this. Sharing the error screenshot here.image (002).png
After launch EIKON API PROXY we just see this 2024-05-14T20:41:22.574Z - info: Starting process 5328 with command line: C:\Eikon API Proxy\EikonAPIProxy.exe 2024-05-14T20:41:22.652Z - info: Starting... 2024-05-14T20:41:22.652Z - info: Reading product manifest 2024-05-14T20:41:22.652Z - info: Async loading of component…
Hello, I use AWS and got the error message when run the python code: import eikon as ek print (ek.__version__) ek.set_app_key("73c") Error message: 2024-04-23 15:26:44,018 P[2056] [MainThread 20712] Error on handshake url http://127.0.0.1:9060/api/handshake : EikonError(1, 'Status code 400: App key is incorrect') 1.1.18…
Hello, I have access to Refinitiv Workspace. Could you advise how to open the equivalent of API Proxy? I can’t even log into the API proxy. When I try log in, nothing happens. when I exit, the following message comes up. I need this set up for Workspace. Thanks
I am trying to run Eikon DATA API: import eikon as ek ek.set_app_key(xxx) and i get error: "Error: no proxy address identified.Check if Eikon Desktop or Eikon API Proxy is running." I downloaded Eikon Data API Proxy for Windows - README.zip and this file is refering to the non existing page: Starting with Eikon version…
Hi, I need to get equity pricing for a specific time (12:30 UK Time). How can I achieve this with EMA? Or any other API option available to consume the pricing data at a specific time stamp?
Hi, we got RW user/client getting this error in her Jupyter Notebook, (Her Codebook is working though.) She is using Refinitiv Workspace. RD version is 1.5.1 Python version is 3.9.13 She provided the logs below: (RDP Library logs) [2024-02-02T17:43:47.781761+08:00] - [DEBUG] - [rd] - [39140] | MainThread RD version is…
Hello, Since today I'm experiencing issues when using the Eikon Messenger Chatbot API to listen to the chatrooms. The issues already arise when joining the chatrooms, saying something like remote end closed connection without response. Has someone also experienced the same today? Is the remote server (Refinitiv) broken?…
...age. I have tested the credentials on my eikon Codebook environment and they are valid and returning data. Is this some kind of issue where client firewall is blocking proxy?
Currently we are moving the users from both onprem and cloud servers to having just cloud servers obviously as it's expensive to have both, we have to load the configuration manager as admin and type in the proxy address, is there a way to do this automatically? our machines are no longer on the network and connect via vpn…
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