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HTTP Request Failed ConnectError ('[SSL: WRONG_VERSION_NUMBER]')
I have set my proxies and gone through the troubleshooting article: https://developers.lseg.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv?secureweb=RefinitivWorkspace I still can't figure out what is the issue here and I'm already on my second app key Here are some further logs: 2025-06-09…
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How to connect to API while connected to Workspace through desktop?
I am signed in through Workspace on my desktop, Heartbeat status is "OK" and Real-time status says "You are successfully connected to LSEG services". I imagine my issue revolves around some sort of proxy error but not sure how to dig further into this. I've seen in a previous discussion that port 9010 is a fix but I am…
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lseg.data open session will not work
When importing the lseg.data library in python and then calling ld.open_session() im getting an error Response 401 on handshake url http://localhost:9025/api/handshake For previous library refinitiv.data we were able to solve the situation by setting an environment variable 'NO_PROXY' like displayed here.…
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An error occurred while requesting URL('http://local host:9060/api/handshake'). RemoteProtocolError(
Dear Team, I am using Python API and an issue arises when I connect to Eikon import refinitiv.data as rd rd.get_config()["http.request-timeout"] = 60 An error occurred while requesting URL('http://local host:9060/api/handshake'). RemoteProtocolError('Server disconnected without sending a response.') I have referred to this…
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Network is unreachable
SEVERE: loggerMsg ClientName: ChannelCallbackClient Severity: Error Text: Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_Drv Instance Name Consumer_Drv_1 RsslReactor @790c3637 RsslChannel null Error Id -1 Internal sysError 0 Error Location RestReactor.submitAuthRequestBlocking Error Text failed to…
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Python WebSocketAPI Proxy Settings
In the "market_price_rto_authentication.py" example on GITHUB, how do I configure proxy settings inside the code? I am running the code inside an organization network. The error received is below. Sending authentication request with password to https://api.refinitiv.com:443/auth/oauth2/v1/token ... LSEG Delivery Platform…
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LSEG Real-Time SDK Proxy Settings
We have been trying to get real time market feed through the following tutorials: Download Center > Product Family > mds api > LSEG Real-Time SDK and using the following JAVA example codes Since we are under an organization, a proxy setting is required for outside connections. So we went through the example code and found…
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Does EMA connection with RSSL support Proxy when connected to ADS?
Hi Team Can EMA be used as a consumer to connect to ADS using RSSL for Real-Time subscription through a proxy (Non-REST request)? Can a SOCKS Proxy be used for this? Thank you in advance BR Gema Vicente
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No proxy address identified from Python API
Hi I am unable to connect to Eikon APi from python since today morning. Please could you help me debug this. Sharing the error screenshot here.image (002).png
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EIKON API Proxy doesn't start
After launch EIKON API PROXY we just see this 2024-05-14T20:41:22.574Z - info: Starting process 5328 with command line: C:\Eikon API Proxy\EikonAPIProxy.exe 2024-05-14T20:41:22.652Z - info: Starting... 2024-05-14T20:41:22.652Z - info: Reading product manifest 2024-05-14T20:41:22.652Z - info: Async loading of component…
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AWS Eikon-python issue
Hello, I use AWS and got the error message when run the python code: import eikon as ek print (ek.__version__) ek.set_app_key("73c") Error message: 2024-04-23 15:26:44,018 P[2056] [MainThread 20712] Error on handshake url http://127.0.0.1:9060/api/handshake : EikonError(1, 'Status code 400: App key is incorrect') 1.1.18…
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How to run EIKON API proxy in Refinitiv Workspace
Hello, I have access to Refinitiv Workspace. Could you advise how to open the equivalent of API Proxy? I can’t even log into the API proxy. When I try log in, nothing happens. when I exit, the following message comes up. I need this set up for Workspace. Thanks
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Error: no proxy address identified. Check if Eikon Desktop or Eikon API Proxy is running.
I am trying to run Eikon DATA API: import eikon as ek ek.set_app_key(xxx) and i get error: "Error: no proxy address identified.Check if Eikon Desktop or Eikon API Proxy is running." I downloaded Eikon Data API Proxy for Windows - README.zip and this file is refering to the non existing page: Starting with Eikon version…
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late subscriber with specific time stamp
Hi, I need to get equity pricing for a specific time (12:30 UK Time). How can I achieve this with EMA? Or any other API option available to consume the pricing data at a specific time stamp?
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Error: no proxy address identified, Check if Desktop is running
Hi, we got RW user/client getting this error in her Jupyter Notebook, (Her Codebook is working though.) She is using Refinitiv Workspace. RD version is 1.5.1 Python version is 3.9.13 She provided the logs below: (RDP Library logs) [2024-02-02T17:43:47.781761+08:00] - [DEBUG] - [rd] - [39140] | MainThread RD version is…
