How to connect to API while connected to Workspace through desktop?

Derick

I am signed in through Workspace on my desktop, Heartbeat status is "OK" and Real-time status says "You are successfully connected to LSEG services".

I imagine my issue revolves around some sort of proxy error but not sure how to dig further into this. I've seen in a previous discussion that port 9010 is a fix but I am unsure how to adjust the data API proxy URL.

Jirapongse

@Derick

Can you access the http://localhost:9006/api/status URL via a web browser?

The internal proxy or security software on your machine may block the connection. You may try the following code.

import os

os.environ['NO_PROXY'] = 'localhost'

Jirapongse

@Derick

Thank you for reaching out to us.

First, please check if the Data API proxy. Please refer to the Eikon Data API and Refinitiv Data Library - Troubleshooting article.

Derick

https://community.developers.refinitiv.com/discussion/comment/125746#Comment_125746

I went through the troubleshooting documentation an everything is aligned besides the API Proxy listens to a different port (9006) rather than the onStarted port (9000). I connect to http://local host:9006/api/status instead of http://local host:9000/api/status

I tried expanding on the LSEG session and got this

Not sure where to go from here as there is no lseg.data trouble shooting portion

Derick

Yes i have been able to access the URL, the code you sent fixes the issue though. Thank you so much!