How to run EIKON API proxy in Refinitiv Workspace

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brandon.fargo01
brandon.fargo01 LSEG
in Eikon Data APIs

Hello, I have access to Refinitiv Workspace. Could you advise how to open the equivalent of API Proxy? I can’t even log into the API proxy. When I try log in, nothing happens. when I exit, the following message comes up. I need this set up for Workspace. Thanks

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  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @brandon.fargo01

    Thank you for reaching out to us.

    Typically, if the account has permission to access the API, the Eikon API Proxy will start automatically when Workspace is running. There is no need to start it manually.

    You can refer to this article to troubleshoot this issue.

    Otherwise, please contact the helpdesk support team directly via MyRefinitiv.

Answers

  • ztashman
    ztashman Newcomer

    I've been having the same issue over the last week, and I'm pulling my hair out trying to find a solution with no luck.

    @brandon.fargo01 if you find a solution, would love to hear it.

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