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Stale items on ADH, but item is updating in Source application. Our ADH is cached and we this behavior for some items they go stale but when we try to subacribe to the Source application we can see updates. Once we close the item or clear the item for cache using adhmon, it starts updating. What are the possible causes for…
Hello, We are using RFA 8.1 C++ api to consume Level1 and Level2 data market data. Recently we came across many situations where our mutual client UBS reported multiple instances of No or stale Level1 and Level2 data. It happened across multiple exchanges. We are trying to figure out if api has some sort of sample…
Hi Team, Currently an application using RFA C++ ver 6.4.X and SSL connection. How can the application identify for a specific set of exchange symbols (example <XXX.OQ>) if the item stops updating due to any factor? Is there sample source code available for reference? Thank you.
When migrating logic from SSL to RSSL (using UPA/ETA), there is logic in the SSL application that will detect when either a group or an item has become "STALE". These are delivered when SSL_(ITEM|GROUP)_STATUS_TYPE is set to SSL_ET_(ITEM|GROUP)_STATUS_STATLE. Looking at the logs in the application and correlating them with…
what are the status messages given by Elektron API when either Reuters servers or circuits fail? Ex: Item is stale, F56 Host Down
The API sends the message 'STALE' for the RIC 'CNY= '. In the EIKON I get a result for this RIC. Please help me urgently, why we do not get a result via the RFA-API (Java).
I'm facing an issue using ats1.4.4 in resiliency mode where from time to time the RIC becomes STALE and we need to restart both instances to work again. Any way or clear this STALE mode without restarting? Have increased RESILIENCY_AR_BUFFER_SIZE parameter in the ats.params file as well as UPDATE_STALE_RECORD to TRUE, even…
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