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Hi, I am receiving data via WebSocket for RTO v2, and the data comes in the format shown in the attached file. I cannot find out how to assign this data to a variable. I only see it written in the run area. The data is written after the following line of code, but I am unsure how to handle this JSON object on the Java…
...ate of the peer does not match the expected hostname (us-east-1-aws-3-sm.optimized-pricing-api.refinitiv.net) Hello, I was connecting to Cloud RTO 2 using Java. Yesterday afternoon, despite not changing anything related to the connection and being told by the network staff that nothing was modified, I started…
I am trying to comsume ric with RTO websocket (java). I made some improvements, but they were not sufficient, as I am still encountering the following error. For some reason, I cannot progress beyond obtaining the token. On the Fiddler side, I can only see the process up to the point where the token is retrieved. Do you…
Hi I'm trying to find an example where the connection to RRTO is through a RTDS/TREP whith the DACS user but all uses the machine id, password, and client id Is there a way to connect to the RTDS though websocket with a DACS user? im using python or node The EMA examples for Java works but i'm not able to replicate the…
Hi, I am using RTSDK for streaming real time prices but I get below error when I run my consumer. I am using Authentication version v2. I am able to successfully login using the curl command. I have required licenses also in place under my service account. Can you help why the failure. Is it something related to license…
Hi Team, Can you please provide any insight into what might have caused the following? 2024-08-29 04:47:43,307+0000 ERROR [com.refinitiv.ema.access.OmmConsumerImpl] (main) [-] [] loggerMsg ClientName: Consumer_RTO_1 Severity: Error Text: login failed (timed out after waiting 45000 milliseconds) for :) loggerMsgEnd…
We have a client that is currently using Python API to connect to RTO on AWS and generating json files as output for real-time data. They are now evaluating to move the workflow from AWS to on prem RTMDS setup where they have access to 2 ADS servers over private comms. The RTMDS setup is WebSocket enabled. Client wants…
Hi I'm using RTO service via Websocket, suddenly it stopped working on an environment. This is the only machine that is connected to this account. Kindly find attached log for reference. How would I fix the issue? It seems that price don't come after and the message is repeating. Thank you.
Hi I'm searching for fieldIds which can return me the "ytd" and "ytd in percentage" values for example for Stocks and Bonds. My app is connection via the c# ema sdk to the RTO(Elektron_DD) service and I'm already getting other data like "NETCHANG1". I'm searching here for the fieldIds but I only found these two (3381…
Hello, I will be going ahead and doing the RTO onboarding for the clients in South Asia (primarily India) region. When i try to run the V2 authentication via postman it gives me a message "Access Denied". Can someone please assist me in the process of raising an access request for the same. Thanks
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