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Starting the CIAM migration process using Python
We just learned about the need to upgrade to V2 authentication. We have generated a service account, and have a key. The next step is to ?replace? our existing Python client. I assume we should be using the library here ; it shows some examples. Are there a working versions of these examples? Stepping through the library…
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Customer is moving from Machine IDs to Service IDs in RTO.
Customer is moving from Machine IDs to Service IDs in RTO. They are getting the following error when trying to connect: From application we do not have connectivity using params below. Params below have been used to initialize OmmConsumerConfig. 10:36:02,034 ERROR [com.fnx.service.adapter.refinitiv.JRefinitivAWSAgent]…
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State: Closed/Suspect/Usage error - text: "Login Rejected. Watchlist size of 0 for 'RSSL' connection
Hi, There were no issues initially. I was able to retrieve data from RTO V2 via HTTP. However, our customer representative requested that I temporarily disable data retrieval in the software due to a planned license upgrade. After the license upgrade was completed, I restarted the software, but I started encountering the…
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How do I extract just a few values from json data in RTO cloud webscoket?
Hi, I am receiving data via WebSocket for RTO v2, and the data comes in the format shown in the attached file. I cannot find out how to assign this data to a variable. I only see it written in the run area. The data is written after the following line of code, but I am unsure how to handle this JSON object on the Java…
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Connect error for session1:com.neovisionaries.ws.client.HostnameUnverifiedException: The certific...
...ate of the peer does not match the expected hostname (us-east-1-aws-3-sm.optimized-pricing-api.refinitiv.net) Hello, I was connecting to Cloud RTO 2 using Java. Yesterday afternoon, despite not changing anything related to the connection and being told by the network staff that nothing was modified, I started…
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Why am I receiving a "onConnectError" even though I was able to obtain a token?
I am trying to comsume ric with RTO websocket (java). I made some improvements, but they were not sufficient, as I am still encountering the following error. For some reason, I cannot progress beyond obtaining the token. On the Fiddler side, I can only see the process up to the point where the token is retrieved. Do you…
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RTDS Connection with DACS user through websocket
Hi I'm trying to find an example where the connection to RRTO is through a RTDS/TREP whith the DACS user but all uses the machine id, password, and client id Is there a way to connect to the RTDS though websocket with a DACS user? im using python or node The EMA examples for Java works but i'm not able to replicate the…
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Error occurred while running RTO consumer - Failed to request service discovery information.
Hi, I am using RTSDK for streaming real time prices but I get below error when I run my consumer. I am using Authentication version v2. I am able to successfully login using the curl command. I have required licenses also in place under my service account. Can you help why the failure. Is it something related to license…
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RTSDK JAVA EMA - login failed (timed out after waiting 45000 milliseconds) for :)
Hi Team, Can you please provide any insight into what might have caused the following? 2024-08-29 04:47:43,307+0000 ERROR [com.refinitiv.ema.access.OmmConsumerImpl] (main) [-] [] loggerMsg ClientName: Consumer_RTO_1 Severity: Error Text: login failed (timed out after waiting 45000 milliseconds) for :) loggerMsgEnd…
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Python WebSocket Code on RTO - Would it work on RTMDS over WebSocket
We have a client that is currently using Python API to connect to RTO on AWS and generating json files as output for real-time data. They are now evaluating to move the workflow from AWS to on prem RTMDS setup where they have access to 2 ADS servers over private comms. The RTMDS setup is WebSocket enabled. Client wants…
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“A46: Item was reopened under new stream.”
Hi I'm using RTO service via Websocket, suddenly it stopped working on an environment. This is the only machine that is connected to this account. Kindly find attached log for reference. How would I fix the issue? It seems that price don't come after and the message is repeating. Thank you.
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How to get ytd and ytdPercentage
Hi I'm searching for fieldIds which can return me the "ytd" and "ytd in percentage" values for example for Stocks and Bonds. My app is connection via the c# ema sdk to the RTO(Elektron_DD) service and I'm already getting other data like "NETCHANG1". I'm searching here for the fieldIds but I only found these two (3381…
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RTO V2 authentication access
Hello, I will be going ahead and doing the RTO onboarding for the clients in South Asia (primarily India) region. When i try to run the V2 authentication via postman it gives me a message "Access Denied". Can someone please assist me in the process of raising an access request for the same. Thanks
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https://developers.lseg.com/en/api-catalog/refinitiv-data-platform/symbology-API
Is the symbology API accessible only through v1 authentication or is it possible to use it via v2 as well?
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RTO CIAM-V2 Websocket Java Example Code and Access&Refresh Token
Api used: Websocket Lang: Java V2 Permitted grant type used by service account: ClientCredentials Hi, my question is regarding Websocket - Java connection to RTO CIAM-V2 on behalf of my client. Appreciate if it can be replied in short time, thanks in advance. Let me first ask regarding example codes on github. In this…
