RTSDK JAVA EMA - login failed (timed out after waiting 45000 milliseconds) for :)

Hi Team,
Can you please provide any insight into what might have caused the following?
2024-08-29 04:47:43,307+0000 ERROR [com.refinitiv.ema.access.OmmConsumerImpl] (main) [-] [] loggerMsg
ClientName: Consumer_RTO_1
Severity: Error
Text: login failed (timed out after waiting 45000 milliseconds) for
loggerMsgEnd
2024-08-29 04:47:43,310+0000 ERROR [com.refinitiv.ema.access.OmmConsumerImpl] (main) [-] [] loggerMsg
ClientName: ChannelCallbackClient
Severity: Error
Text: Received ChannelDown event on channel Channel_RTO
Instance Name Consumer_RTO_1
RsslReactor Channel is null
Error Id 0
Internal sysError 0
Error Location Reactor.processWorkerEvent
Error text Error initializing channel: errorId=-1 text=com.refinitiv.proxy.authentication.ProxyAuthenticatorImpl: Unexpected http response code: 403
loggerMsgEnd
The user just run 7 same Calypso scheduled tasks to get FX.USD.ZAR.TN quote. 6 of them completed successfully and just one failed (id 231508).
The user is using RTO v2 and confirmed not connecting through RTDS.
Thank you!
Kind regards,
Vanessa
Best Answer
-
Hi @Vanessa Domo,
When multiple applications or multiple instances of same application use same credentials, every new instance invalidates the old token. So, this could be a case where instances were racing around to grab the access token from one another.
It is recommended that each application instance should have their own machine ID.
0
Categories
- All Categories
- 3 Polls
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 34 Data Model Discovery
- 696 Datastream
- 1.5K DSS
- 631 Eikon COM
- 5.2K Eikon Data APIs
- 13 Electronic Trading
- 1 Generic FIX
- 7 Local Bank Node API
- 5 Trading API
- 2.9K Elektron
- 1.4K EMA
- 255 ETA
- 562 WebSocket API
- 39 FX Venues
- 15 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 25 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 281 Open PermID
- 46 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 23 RDMS
- 2K Refinitiv Data Platform
- 741 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 27 DACS Station
- 122 Open DACS
- 1.1K RFA
- 106 UPA
- 194 TREP Infrastructure
- 229 TRKD
- 918 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 97 Workspace SDK
- 11 Element Framework
- 5 Grid
- 19 World-Check Data File
- 1 Yield Book Analytics
- 48 中文论坛