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Hi, I am developing a link software using websocket API in C#. What I found in the API specification document is not the same in the examples. For example for login, there is some fields present in the examples that are not present in the API specification pdf and viceversa. The specification that I have found is from…
Hello everyone, I'm currently working on a project and I need to implement a feature that involves logging into Eikon Desktop using my backend code. I'm using Java for the backend and calling python API to get data. I've been researching this, but I'm not sure about the exact steps or libraries I should use to achieve…
I have setup my service id and password with my account manager and after that I downloaded this: GitHub - Refinitiv/Real-Time-SDK Now I want to get started with the Login/connection to the API, and I was told to use my service id with the password. When opening the CSharp solution in the git package, I see that step 1 is…
...me: Spawn failed: Server at didn't respond in 30 seconds; Event Log:.... Please fix it quickly I have to use the API to download data.
I am getting the following error when trying logging to Eikon desktop App: REFINITIV EIKON Desktop 4.0.56 (build 4.0.56018) Error description: Configuration Download Error The application failed to download the product configuration. Possible causes: • you are not connected to the network • the Refinitiv Platform is…
Hi, i'm student and need to use Eikon for the first time to get certain information. I need data from screener. I have to get data from only NYSE, healthcare sector, top gainers, top losers, price, both dates- 1 december 2019 and 1 december 2021. I'm confused how I can take the top15 gainers and losers and download it to…
Using service discovery we are now connecting to [apac-3-t1.streaming-pricing-api.refinitiv.com]. However, Login request fails with following details. Received Login Status: State: Closed/Suspect/Usage error - text: "Login Rejected. Watchlist size of 50000 for 'RSSL' connection is outside of range [1,15000] supported for…
I was not able to find relevant information in Protocol Specification. Could you please explain what is the meaning of Key::Name field in RefreshMessage with Domain Login: I used API Playground for streaming/pricing/v1 to get the following response: [ { "ID": 1, "Type": "Refresh", "Domain": "Login", "Key": { "Name":…
We are trying to do something really simple, connect and contribute to EMA. To cut a long story short, after a month of trying and our network guys analyzing the lines we went back to basics and downloaded the sample application: https://developers.refinitiv.com/elektron/elektron-sdk-cc/downloads#title-3 We built on…
... and there is no validation errors. We are not able to start using developer portal. It constantly redirects to first-time-login page and there is no validation errors.
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