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401 in create screening in bulk API i.e. cases/saveAndScreen

we have integrated WC1 API into our CRM backend on asp.net.
I am trying to create screening case in bulk, for all data it's creating the screening case.
but there is a data set for which it's giving me 401 remote server error.

what's can be the issue here?

#productscreening-apiworldcheck-one-apierror-401
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it's showing Protocol error.
Hi @ashwinikumar ,


Would you be to check @judith.pillado.lseg 's suggestion below and come back to us?


Best regards,

Haykaz

Hi @ashwinikumar ,

I'm afraid we haven't heard from you in a while and we cannot provide further assistance without the details we asked for. I'm closing this thread. If you need any further assistance, please start a new thread.

Thanks,
AHS

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Hi @ashwinikumar, thanks for reaching out to us! Could you please include your request and response headers, while masking your API key to not expose your data? Looking forward to your reply.

Blessings,
Judith

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