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svicente avatar image
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DATAPLATFORM API - 500 Error for EUROSTR=

Good morning,


Today I started getting the following error when querying the following API endpoint


Endpoint:

https://api.refinitiv.com/data/historical-pricing/v1/views/interday-summaries/EUROSTR=?start=2023-06-14&end=2023-06-15&fields=FIXING_1&interval=P1D


Error:
{'id': 'd8073a4a-acad-4009-bfd0-1bf838bad365', 'code': 'TSCC.QS.InternalError.94001', 'status': '500', 'message': 'Unexpected Error.'}


Note that I am only getting errors for this RIC "EUROSTR=", every other query is working fine.


Can you please debug this issue for me? Todays date/time is: 14/06/2023 11:00


Thank you in advance

refinitiv-dataplatform-eikon#technologyhistoricalerror-500
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wasin.w avatar image   wasin.w

Hi @svicente

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS


raksina.samasiri avatar image   raksina.samasiri

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

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Jirapongse avatar image
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@svicente

Thanks for reaching out to us.

I can run it properly on Postman.

1686882233114.png

Typically, the HTTP 500 status code is Internal Server Error. You need to contact the product team directly via MyRefitiv to verify what the problem is.

You can try to use EUROSTR%3D instead to avoid the HTTP string encoding problem. 

https://api.refinitiv.com/data/historical-pricing/v1/views/interday-summaries/EUROSTR%3D?start=2023-06-14&end=2023-06-15&fields=FIXING_1&interval=P1D

I hope that this information is of help.


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