question

Upvote
Accepted
lladamartin avatar image
16 ●0 ●1 ●2

Problems to download Earnings Conference Call from Refinitive

Hi everyone. I want to download Earnings Conference Call from Refintive. The destock app mentions that I have to install a “Batch Print/Save App”. However, I couldn’t install the “RefinitivWorkspaceBatchService.msi” available in the app. Do you know how to solve this issue? Alternately, is there a way to download the information? Is there a possibility to download the data using Refintivie data using Python?

#productpython apieikon-desktop-data-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

leonard.stimpfle avatar image leonard.stimpfle

I'm having the same issue. Even after installing RefinitivWorkspaceBatchService.msi downloading multiple files at once does not appear to work.

1 Answer

· Write an Answer
Upvotes
Accepted
jonathan.legrand avatar image
6.5k ●21 ●3 ●6

Hi @lladamartin & @leonard.stimpfle
After investigating the issue you highlighted, I escalated this issue to our help desk (ref. 12982746). They should be in touch with you about any update in their investigation.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

psmit147 avatar image psmit147

Was this issue ever resolved? I am still unable to batch print/save after downloading and installing the “RefinitivWorkspaceBatchService.msi” file.

jonathan.legrand avatar image jonathan.legrand psmit147

Hi @psmit147, my.refinitiv ticket details are only shared with their (client) owners. If you are encountering a similar issue, please contact my.refinitiv and refer to ticket 12982746.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.