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raghav.khamar avatar image
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401 Unauthorized to fetch data from groups

Getting 401 client error: Unauthorized, when tried to fetch data from group via api.

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Pandey Vivek avatar image
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Hi @raghav.khamar ,

Thanks for reaching out to us.

Can you please test endpoints in postman and verify if you are facing the same issue.

If the request has failed with 401. This can happen for a variety of reasons, such as:

  1. An invalid API key/ API secret,
  2. An invalid HMAC signature.
  3. Request timing issue/problem with the Date header value. The API client should ensure a correctly synchronized clock is used to generate request timestamps.

Moreover, can you please share with us more information of the request headers and the response headers of the failed API requests masking the API key information over email -vivekkumar.pandey@lseg.com so that we can investigate this further.

Thanks

Vivek Pandey


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