I am extracting fundamental data and am receiving random errors on a large number of instruments (>2000 items) error: "Unable to resolve and collect data for all requested identifiers and fields". Even though the refinitiv workspace tells me it’s a "temporary" issue, over a week or so attempting it multiple times I always get this error. What is going on?

The breakdown of the problem, highlights a) the python code and error, b) the workspace and c) a selection of these instruments for which this counts.

A) Simplified code and error

The simplified code that I am following is as follows:

import lseg.data as ld
from lseg.data.content._header_type import HeaderType

ld.open_session()

parameters =  {   
    "SDate": '-30Y',  
    "EDate": '-1d',
    
    "FRQ": "FY", # frequency, full year
    "Curn": "EUR",
    "Scale": 3, 
}

fundamental_df = ld.get_history(universe=['5000678616'], 
                                fields="TR.F.TotRevenue", 
                                header_type=HeaderType.NAME,
                                interval="1Y",
                                parameters = parameters)

ld.close_session()

The error:

Unable to resolve and collect data for all requested identifiers and fields. Requested universes: ['5000678616']. Requested fields: ['TR.F.TOTREVENUE']

B) Workspace

If you go into the workspace, you retrieve the error "Temporary data retrieval issue, please try again". See screenshot. This seems to suggest that it’s a temporary issue, and I must try again. However, running the code over a period of multiple days and weeks this seems to persist.

C) Example instruments.

I can provide you a list of over 2000 items with this error, a small random selection of these items are the following with which you can test.

5000678616
4295909227
4295917510
5082539508
5050267279
5067486052
5084951620
5054881763
4296378835
4296137840
5037016660

Thanks