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david.snowsill avatar image
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PermId Search API erratically returns no match even though data is available

We are continuing to have issues using the PermId Search API showing erratic behaviour.

For example, when calling the following API many times in a row:

https://api.thomsonreuters.com/permid/search?access-token=XXXX&entityType=quote&q=ticker:COH AND mic:XASX

Sometimes we receive the correct result:

{ "result": { "quotes": { "entityType": "quotes", "total": 1, "start": 1, "num": 1, "entities": [ { "@id": "https://permid.org/1-55835577616", "hasName": "COCHLEAR ORD", "assetClass": "Fully Paid Ordinary Shares", "isQuoteOfInstrumentName": "Cochlear Ord Shs", "hasRIC": "COH.AX", "hasMic": "XASX", "hasExchangeTicker": "COH", "isQuoteOf": "https://permid.org/1-8590940165" } ] } } }

and sometime we receive:

{ "result": { "quotes": { "entityType": "quotes", "total": 0, "start": 1, "num": 0, "entities": [] } } } In both situations we receive a status code of 200 (OK)

This has been acknowledged previously as a bug and we were wondering what the timeframe on this being rectified is?

Regards,

David

permid-apiintelligent-tagging-apiopen-permid-apisearch
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Jirapongse avatar image Jirapongse

@david.snowsill

I will contact the support team for the update.

david.snowsill avatar image david.snowsill Jirapongse

Hi Jirapongse,

Have you received an update from the support team?

Thanks,

David

Jirapongse avatar image Jirapongse david.snowsill

Yes, they are investigating the issue.

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1 Answer

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Jirapongse avatar image
52.7k ●135 ●44 ●63

The problem has been fixed by the Help Desk team.

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