PermId Search API erratically returns no match even though data is available

We are continuing to have issues using the PermId Search API showing erratic behaviour.

For example, when calling the following API many times in a row:

https://api.thomsonreuters.com/permid/search?access-token=XXXX&entityType=quote&q=ticker:COH AND mic:XASX

Sometimes we receive the correct result:

{ "result": { "quotes": { "entityType": "quotes", "total": 1, "start": 1, "num": 1, "entities": [ { "@id": "https://permid.org/1-55835577616", "hasName": "COCHLEAR ORD", "assetClass": "Fully Paid Ordinary Shares", "isQuoteOfInstrumentName": "Cochlear Ord Shs", "hasRIC": "COH.AX", "hasMic": "XASX", "hasExchangeTicker": "COH", "isQuoteOf": "https://permid.org/1-8590940165" } ] } } }

and sometime we receive:

{ "result": { "quotes": { "entityType": "quotes", "total": 0, "start": 1, "num": 0, "entities": [] } } } In both situations we receive a status code of 200 (OK)

This has been acknowledged previously as a bug and we were wondering what the timeframe on this being rectified is?

Regards,

David