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Question by david.snowsill · Aug 15, 2017 at 06:26 PM · searchpermidopen permidsearching

PermId Search API erratically returns no match even though data is available

We are continuing to have issues using the PermId Search API showing erratic behaviour.

For example, when calling the following API many times in a row:

https://api.thomsonreuters.com/permid/search?access-token=XXXX&entityType=quote&q=ticker:COH AND mic:XASX

Sometimes we receive the correct result:

{ "result": { "quotes": { "entityType": "quotes", "total": 1, "start": 1, "num": 1, "entities": [ { "@id": "https://permid.org/1-55835577616";, "hasName": "COCHLEAR ORD", "assetClass": "Fully Paid Ordinary Shares", "isQuoteOfInstrumentName": "Cochlear Ord Shs", "hasRIC": "COH.AX", "hasMic": "XASX", "hasExchangeTicker": "COH", "isQuoteOf": "https://permid.org/1-8590940165"; } ] } } }

and sometime we receive:

{ "result": { "quotes": { "entityType": "quotes", "total": 0, "start": 1, "num": 0, "entities": [] } } } In both situations we receive a status code of 200 (OK)

This has been acknowledged previously as a bug and we were wondering what the timeframe on this being rectified is?

Regards,

David

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jirapongse.phuriphanvichai ♦♦ · Aug 15, 2017 at 11:05 PM 0
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@david.snowsill

I will contact the support team for the update.

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david.snowsill jirapongse.phuriphanvichai ♦♦ · Aug 23, 2017 at 05:56 PM 0
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Hi Jirapongse,

Have you received an update from the support team?

Thanks,

David

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jirapongse.phuriphanvichai ♦♦ david.snowsill · Aug 23, 2017 at 11:02 PM 0
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Yes, they are investigating the issue.

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Answer by jirapongse.phuriphanvichai · Oct 20, 2017 at 03:58 AM

The problem has been fixed by the Help Desk team.

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