HSBC - Empty Result for Screening

jcgarcia
jcgarcia Newcomer
in World-Check One

Hi, We sent this post

/v1/cases/0a3687d0-5df0-187c-978b-c6d800039f25/results

We dont know how we received an empty result []

That means this person doesn't have any sanctions or is there a problem with the data itself?.

Thanks.

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Answers

  • rakesh.dev
    rakesh.dev LSEG

    Hi @jcgarcia,

    could you please provide me case details?I will be helpful if you can share the case body.

    Thanks

    Rakesh

  • jcgarcia
    jcgarcia Newcomer

    This is the request message:

    HTTP Send Message: {"groupId":"0a3687d0-5b01-139e-96e2-90b9000001ea","entityType":"INDIVIDUAL","name":"VIRGINIA LEONOR MACIEL","providerTypes":["WATCHLIST"],"secondaryFields":[{"typeId":"SFCT_1","value":"FEMALE"},{"typeId":"SFCT_2","dateTimeValue":"1994-10-30"},{"typeId":"SFCT_3","value":"ARG"},{"typeId":"SFCT_4","value":"ARG"},{"typeId":"SFCT_5","value":"ARG"}],"organisation":[{"typeId":"SFCT_6","value":"ARG"}],"passportCheck":[{"typeId":"SFCT_14","value":"DNI"},{"typeId":"SFCT_15","value":"38541265"},{"typeId":"SFCT_16","dateTimeValue":"1994-10-30"}

    This throws me the caseSystemId and GroupId.

    {"caseSystemId":"0a3687d0-5e34-1f01-978f-c18f00003024","groupId":"0a3687d0-5b01-139e-96e2-90b9000001ea"}

    Then when we want to obtain the result of the screening with the caseSystemId:

    0a3687d0-5e34-1f01-978f-c18f00003024

    We obtain an empty result.

    []

  • rakesh.dev
    rakesh.dev LSEG

    Hi @jcgarcia ,

    i tried screening just with the name and recieved empty results.

    Thanks

    Rakesh

  • jcgarcia
    jcgarcia Newcomer

    So... we have a problem because this name must return something because its a suspect person.

  • brian.bourgault
    brian.bourgault LSEG

    Hi @jcgarcia

    Rakesh is correct, there is no entry in the World-Check One for the name you screened.

    No finding a match is not an indication of anything wrong, many clients screen names that do not produce any matches or the match they are looking for. As the name in this case is more unique rather than a name like "John Smith", it's very possible there are no matches and hence no match resolution for the client to reconcile. For many clients this is a positive result.

    Brian

  • brian.bourgault
    brian.bourgault LSEG

    Hi @jcgarcia,

    Another note about your API request. The WC1-API does not (yet) support Passport information. Passport information is only supported through the application.

    Hope this helps,

    Brian

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