I'm following open DACS Java API to connect to DACS Daemon and Login to DACS Infrastructure. I'm following the exactly the same step and code which is available in Tutorial 2 – Login Request.
As per the tutorial, the ideal scenario should be :
The request sent to the DACS infrastructure, which first check if a user profile exist. IF the user exist a check is performed that maximum number of simultaneously login allowed for this user has not been exceeded.
But, while execiting the code and changing the position for the same user, the code allowing it multiple time login from different position for same user. For example :
1st login -
Username - xyz
Position - 184.108.40.206/net
2nd login -
Username - xyz
Position - 220.127.116.11/net
and so on..
Please note, In dacs for user1 the maximum number of simultaneous login allowed is set to 1.
What is the command line that you run the application? To specific the position, use -p <position>. For example: to set position to be 18.104.22.168/net
java -cp .;D:\rfaj8.1.0.L1.all.rrg\Libs\rfa.jar com.reuters.opendacs.tutorial.DacsSubscribeClient -D localhost:8211 -u pimchaya -p 22.214.171.124/net
If you run with invalid parameter to set the position, the position will always be set to the default (126.96.36.199/net). Then, more than 1 login will be allowed because of the same position are used.
Do you start multiple applications in the similar time?
The application logs in then logs out the user after that the number of login is back to 0. If you run the application, after it logs out or exits, the number of login is 0. Then, you run the application again so the number of login is increased to be 1 which does not exceed the maximum number set in DACs. Hence, the user can login successfully. Please start the 2 applications in the similar time with difference position and the same user and same daemon. Then, one of it will receive login denied (login failure) because the maximum number of simultaneously login is exceeded as shown in the figure below:
If you still face the problem even using -p <position> in the command line and start mulitiple applications in the similar time with difference position and other parameters are the same, it is possible that:
Hence, DACS that your daemon connects to need to be verified if it sets the maximum number of login of the user you use to be 1 properly or not.
If DACS is manged by your company, please contact your DACS’s admin who can help you to check this. If you/your DACS’s admin needs help regarding the DACS sink deamon or DACS, you can submit the query to DACS support team directly via https://my.thomsonreuters.com/ After you log in, click "RAISE A CASE" then "Product Support". Then, select your subject e.g. “I need help using the product”. At “Select product”, select ”DACS - Data Access Control System”. If you cannot access the web site or submit the query, he should send an email to email@example.com
If DACS is manged by Thomson Reuters, please contact Thomson Reuters Account team who can help you to check DACS.