For a deeper look into our World Check One API, look into:

Overview |  Quickstart |  Documentation |  Downloads

question

Upvotes
Accepted
jcgarcia avatar image
1 ●6 ●10 ●6

HSBC - Service /v1/cases down !! 404 response

Hi, we have problems early with the service.

It doesn’t retrieve the CaseSystemId, could you help us.

This is urgent because we affects our operations

The problem Is with the /v1/cases service.. The results is 404 not found for all the requeriments.

Please help us.

Here logs …

[18/12/17 09:51:00:737 -0300][DEBUG][WebContainer : 40][SAPPOTS][10000024657032017091111202012307929977731368]address: /v1/cases

[18/12/17 09:51:00:738 -0300][DEBUG][WebContainer : 40][SAPPOTS][10000024657032017091111202012307929977731368]Request Http Message: {"groupId":"773bc61f-5081-4ec0-943f-c2441e537d9b","entityType":"INDIVIDUAL","name":"MORENO PEREZ MORENO PEREZ","providerTypes":["WATCHLIST"],"secondaryFields":[{"typeId":"SFCT_1","value":"MALE"},{"typeId":"SFCT_2","dateTimeValue":"1965-12-31"},{"typeId":"SFCT_3","value":"VEN"},{"typeId":"SFCT_4","value":"VEN"},{"typeId":"SFCT_5","value":"VEN"}],"passportCheck":[{"typeId":"SFCT_14","value":"DNI"},{"typeId":"SFCT_15","value":"93555227"},{"typeId":"SFCT_16","dateTimeValue":"1965-12-31"}]}

[18/12/17 09:51:01:469 -0300][DEBUG][WebContainer : 40][SAPPOTS][10000024657032017091111202012307929977731368]Http Result: 404

world-checkworld-check-oneerror-404
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul

Hello @jcgarcia

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query? If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks

AHS

pimchaya.wongrukun01 avatar image   pimchaya.wongrukun01

Hello @jcgarcia

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query? If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks

AHS

1 Answer

· Write an Answer
Upvotes
Accepted
shilpi.saha avatar image
456 ●2 ●2 ●2

Hi @jcgarcia,

I tried using different HSBC Group("HSBC Bank Argentina Sa - Screening") and I got the caseSystemId without any error.Below the case body

{"groupId":"0a3687d0-5b01-139e-96e2-912900000227","entityType":"INDIVIDUAL","name":"MORENO PEREZ MORENO PEREZ","providerTypes":["WATCHLIST"],"secondaryFields":[{"typeId":"SFCT_1","value":"MALE"},{"typeId":"SFCT_2","dateTimeValue":"1965-12-31"},{"typeId":"SFCT_3","value":"VEN"},{"typeId":"SFCT_4","value":"VEN"},{"typeId":"SFCT_5","value":"VEN"}],"passportCheck":[{"typeId":"SFCT_14","value":"DNI"},{"typeId":"SFCT_15","value":"93555227"},{"typeId":"SFCT_16","dateTimeValue":"1965-12-31"}]}

I would like to suggest you first you can check the groupId (:"773bc61f-5081-4ec0-943f-c2441e537d9b")whatever you are using is this correct or not.Using SEQ-1a: Get my top-level groups you can get all available groupId 's.Please use one of them.

Please confirm me if you face any other issue.

Thanks,

Shilpi

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.