why to say "Max retries exceeded with url: /RestApi/v1/Authentication/RequestToken"
follow the 20419 question, i used the
https://192.165.219.152/RestApi/v1/Authentication/RequestToken in the python demo (TRTH_OnDemand_IntradayBars),but still Traceback (most recent call last):
File "TRTH_OnDemand_IntradayBars.py", line 52, in <module>
r1 = requests.post(requestUrl, json=requestBody,headers=requestHeaders)
File "/usr/lib/python2.7/site-packages/requests-2.18.4-py2.7.egg/requests/api.py", line 112, in post
return request('post', url, data=data, json=json, **kwargs)
File "/usr/lib/python2.7/site-packages/requests-2.18.4-py2.7.egg/requests/api.py", line 58, in request
return session.request(method=method, url=url, **kwargs)
File "/usr/lib/python2.7/site-packages/requests-2.18.4-py2.7.egg/requests/sessions.py", line 508, in request
resp = self.send(prep, **send_kwargs)
File "/usr/lib/python2.7/site-packages/requests-2.18.4-py2.7.egg/requests/sessions.py", line 618, in send
r = adapter.send(request, **kwargs)
File "/usr/lib/python2.7/site-packages/requests-2.18.4-py2.7.egg/requests/adapters.py", line 508, in send
raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='hosted.datascopeapi.reuters.com', port=443): Max retries exceeded with url: /RestApi/v1/Authentication/RequestToken (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x1dda390>: Failed to establish a new connection: [Errno 110] Connection timed out',))
Best Answer
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@lei.cheng, can you try the following code which disables SSL verification?
r1 = requests.post(requestUrl, json=requestBody,headers=requestHeaders,verify=False)
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Answers
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correct it:
requests.exceptions.SSLError: HTTPSConnectionPool(host='192.165.219.152', port=443): Max retries exceeded with url: /RestApi/v1/Authentication/RequestToken (Caused by SSLError(CertificateError("hostname '192.165.219.152' doesn't match 'hosted.datascopeapi.reuters.com'",),))
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Can you try with the hostname instead of the IP address in the data request ?
This for two reasons:
- The IP address mapping can change in the future
- The SSL certificate is bound to the hostname. Using an IP address with a TLS secured channel will raise a Security Exception in your browser or API libraries, and stop you from connecting to the service.
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Hi, when use the hostname, the error info still is
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='hosted.datascopeapi.reuters.com', port=443): Max retries exceeded with url: /RestApi/v1/Authentication/RequestToken (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x1dda390>: Failed to establish a new connection: [Errno 110] Connection timed out',))
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@lei.cheng, if you type the following URL in a browser, can you see the login screen ?
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Hi, i come from china. China need use the ip address, not the hostname to access it.
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Hi, Christiaan
Please see below ticket another client raised before, china clients can't access DSS using Hostname, so use the IP address will be a workaround. thanks.
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i come from china. China need use the ip address, not the hostname to access it.
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@lei.cheng, oh, ok. If you type the following URL in a browser, can you see a page ?
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It seems ok. thank u very much. i try test again
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@lei.cheng What's the result then?
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Related to this query.
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it may already download the data, but still some
Max retries exceeded with url
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