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DSS: failed connected to https://hosted.datascopeapi.reuters.com

I want to use DSS api to get data by using https://hosted.datascopeapi.reuters.com,

but failed to connected. In my country, now I use https://192.165.219.225/ to create template, schedule and download data file.

So which IP should I use to get data by DSS api?

dss-rest-apidatascope-selectdss
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@Lingyu.Gong

Please submit this problem to the DSS support team via Contact Us to verify the problem.

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@chenchong You should use hostname instead of IP address in the data request for two reasons. The IP address mapping can change in future and secondly the SSL certificate is bound to hostname. Using IP address with a TLS secured channel will raise Security Exception in your browser or API libraries, and stop you from connecting to service.

Can you elaborate on the failure message, when using the URL: https://hosted.datascopeapi.reuters.com. Have you tried using DSS API samples.

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Thank you, But I can not access the server by hostname. Now I was given a new IP, https://192.165.219.152/DatascopeApi/v1

I try use https://192.165.219.152/DatascopeApi/v1/Authentication/RequestToken with my username ans password to connect the server but failed.

So I wonder if connection to server by https must need hostname? Not I use Java code examples from https://developers.thomsonreuters.com/datascope-select-dss/datascope-select-rest-api/downloads

@ Gurpreet Please note that, in China, hostname link https://hosted.datascopeapi.reuters.com/RestApi/v1 is not allowed. So client have to use the IP address https://192.165.219.152/RestApi/v1 in API for connection. Same issue also happened in other china client side. Please see how to fix it asap, thanks.

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