Getting the case system Id by the custom field

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Question by ramzi.ajroudi · Jun 25, 2018 at 09:33 AM · world-check world-check-one fields

Is it possible to get the system case Id by the custom field?

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Answer 1 · 2018-07-27T07:38:47Z

Best Answer

Answer by Prabhjyot · Jul 27, 2018 at 07:38 AM

You can get the caseSystemId using the caseId. It is not possible to fetch the caseSystemId using the custome fields.

User the below API call to acheive the caseSystemID -
If using postman collection v1.3 - SEQ-3: Get the system ID of a case

if using postman collection v1.5 - SEQ-case-retrieve: Get the system ID of a case

Can you please elaborate a bit more on your concern, so that we may understand what exactly are you trying to acheive?

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