Getting the case system Id by the custom field

ramzi.ajroudi
ramzi.ajroudi Newcomer
in World-Check One

Is it possible to get the system case Id by the custom field?

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Best Answer

  • Prabhjyot
    Prabhjyot LSEG
    Answer ✓

    @ramzi.ajroudi,

    You can get the caseSystemId using the caseId. It is not possible to fetch the caseSystemId using the custome fields.

    User the below API call to acheive the caseSystemID -
    If using postman collection v1.3 - SEQ-3: Get the system ID of a case

    if using postman collection v1.5 - SEQ-case-retrieve: Get the system ID of a case

    Can you please elaborate a bit more on your concern, so that we may understand what exactly are you trying to acheive?

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