Audit Log request using WC1 API
Do I need to send the Audit Log Request until I got the desired screening with the status "Screened_Case" ? It is not easy to understand from the document in here : : https://developers.thomsonreuters.com/file/10307/download?token=vpOuENpX&content=45399&type=documentation_item
So what is the right workflow of request audit log validation ?
Hi,
I believe if the response doesn't contain action Type as "SCREENED_CASE" you'll have to wait for some time as this scenario depends on 2 factors-
1. Available Capacity of the WC1 system as it gets added to the queue(async call).
2. Depending upon the profile you're screening. Eg: Screening request for Donald Trump would fetch a faster result as it is a much specific request compared to a much common name John Smith as the system would need to go through all the matches from the database.
The time to screen may be longer than expected.
You should try to find the right balance in a way that, If the Action Type is not "SCREENED_CASE", I'd recommend you to wait for 1-5 minutes and make another "Retrieve the audit log for a case" call.
Hope this answers your query!
Regards,
Mehran Khan
API Technical Consultant