I couldn’t retrieve a token because I got an error on User Name. Why doesn’t my ID work?
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Hello @Catherine Wong,
For an ID to work below criteria should be met:
- ID needs to be entered in the correct Datastream format – in capitals starting with a Z (for example ZABC123).
- Access to DSWS requires permission to be added to the ID. If you don't have it you would need to contact your account team.
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Thank you. Now I received a token, but it seems to be way too long.
How long is the token supposed to be ?
