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Catherine Wong avatar image
154 ●18 ●24 ●35

Token retrieve error

I couldn’t retrieve a token because I got an error on User Name. Why doesn’t my ID work?

datastream-apidsws-apitoken
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Monika.Stankovic avatar image
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Hello @Catherine Wong,

For an ID to work below criteria should be met:

  • ID needs to be entered in the correct Datastream format – in capitals starting with a Z (for example ZABC123).
  • Access to DSWS requires permission to be added to the ID. If you don't have it you would need to contact your account team.
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Catherine Wong avatar image
154 ●18 ●24 ●35

Thank you. Now I received a token, but it seems to be way too long.

How long is the token supposed to be ?

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Monika.Stankovic avatar image
1.1k ●3 ●3 ●3

@Catherine Wong

The Token is 256 characters long.

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