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Hi, I am getting the following error when I run ek.set_app_key().
I did not have this issue when running ek.set_app_id().
It does not seem to affect performance, but wondering what I can do to resolve. Thank you.
Error on handshake port 36036 : HTTPConnectionPool(host='localhost', port=36036): Read timed out. (read timeout=2.0)
@jr123 could you execute this and post the output?
tr.get_port_number()
Also, if you go to Help > Event logs, go to Local Logs, select Today and SxS, and hit Open
Scroll to top and post the screenshot of this as well please
Hi @Zhenya Kovalyov,
Thank you for the response.
ek.get_port_number() returns '36036'
How can I access the event log on a mac?
Regards, J
@jr123 what's you eikon api proxy version? when you are running it, which url does it show in the DATACENTER field?
Hi @Zhenya Kovalyov,
version 1.0.73
data center field: AMERS1
data center URL: http://localhost:36036/api/v1/data
Hello @jr123
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.
Thanks,
AHS
Thank you for your participation in the forum.
Is the reply below satisfactory in resolving your query? If yes, please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.
Thanks,
AHS
