At about 2018-10-02 17:08:26 to 17:13:09 UTC time, our server had trouble connecting to World Check One API to get the screening result for a case. The screening result finally returned a 404 Not Found error for the particular case.
A few things to note:
1) From World Check, the case was created at 2018-10-02T12:31:17.003Z.
2) From AuditEvents api, the screening event date is 2018-10-02T12:31:17.672Z
3) Calling the API through postman now returns the results correctly.
I would like to check with the World Check One team if there was indeed a service disruption during that time period stated above? And why did the result returned a 404 Not Found error?