For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
7 1 1 0

Eikon Python API 403 Error

Hello, I'm trying to test the Eikon Data API. I've got a username and a password for a two week access to the Eikon Program. I've gone through the quick start guide for windows. I have the TR Eikon AP running, I've generated a key with the app key generator, i've installed the python eikon libraries and am now trying to run the following code with python 3.7:

import eikon as ek
response = ek.set_app_key('app key from app key generator ')
df = ek.get_timeseries(["BUR.L"], start_date="2018-01-01", end_date="2018-01-10")

The last line fails with the following error message: "Error code 403 | Client Error: Your Eikon account is not allowed to run Eikon API Proxy. - Your Eikon account is not allowed to run Eikon API Proxy."

Have I not got access to the API, or am I doing something wrong? Thank you for any help.

eikoneikon-data-apipythonworkspaceworkspace-data-apirefinitiv-dataplatform-eikon
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Upvotes
Accepted
4.6k 26 7 22

@fa297854-f1b0-4f31-85f2-2f00e0791582 it looks like you are using Eikon Core which does not allow access to the API.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Yes, I am. That makes sense.
I was told Core included the API access. What is the minimum product requirement for the API access?

@fa297854-f1b0-4f31-85f2-2f00e0791582 I do not have the latest info, I asked one of our specialists to contact you. Eikon API was supported in all variants except for Eikon Core and Eikon for Exchanges.

Currently, Eikon Core is not allowed for the API.

I confirm that access to Eikon Data APIs is included with all variants of Eikon except the two lowest tier variants: Eikon Core and Eikon for Exchange Pricing.