I have noticed that more than 25000 cases we have created 2018-11-29 and 2018-11-30 have not been screened, all of them are enabled to OGS
It’s in the production environment.
Here are a few samples:
Thank you for the query.
Since you are facing issue with the production account, I would request you to please report the issue via support channel. Please use the below link to raise the issue with our support team.
Thank you for your co-operation.