OGS cases are not screened
jja
Newcomer
I have noticed that more than 25000 cases we have created 2018-11-29 and
2018-11-30 have not been screened, all of them are enabled to OGS
It’s in the production environment.
Here are a few samples:
CaseSystemId
0A3687C5-6749-1736-99D8-DA92001C5899
0A3687C6-6749-1C0A-99D7-BCB400170451
0A3687C6-6749-1C0A-99D7-D93D00173506
0A3687C7-6749-194C-99D8-D6A6001C56AA
0A3687C5-6749-1736-99D7-DED100172104
Tagged:
0
Best Answer
-
Hi @jja,
Thank you for the query.
Since you are facing issue with the production account, I would request you to please report the issue via support channel. Please use the below link to raise the issue with our support team.
Thank you for your co-operation.
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