Keep getting EikonError: Error code 401 | Client Error: Unauthorized - Eikon API Proxy requires authentication.

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Question by charles.malafosse · Feb 27, 2019 at 08:07 AM · eikon eikon-data-api workspace refinitiv-dataplatform-eikon workspace-data-api python error-401

Hello,

For some reasons, I keep getting the following error when using the python API:

EikonError: Error code 401 | Client Error: Unauthorized - Eikon API Proxy requires authentication.

I simply connect doing the following but then receive the error when using ek.get_data

import pandas as pd

import eikon as ek

ek.set_app_key('XXXXXhidden for postXXXXXX')

The eikon terminal and the excel addin work fine. I checked and rechecked my key on the app key generator and it is the correct one.

Could someone help me on this please? Fyi I use windows and python 3.6 with spyder. When restarting the machine it disappears.

Many thanks.

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Answer 1 · 2019-02-27T08:56:50Z

Best Answer

Answer by Zhenya Kovalyov · Feb 27, 2019 at 08:56 AM

@charles.malafosse could you try restarting your Eikon please?

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Answer 2 · 2019-02-27T15:19:41Z

Answer by charles.malafosse · Feb 27, 2019 at 03:19 PM

Thank you Zhenya. That was indeed the issue. Why would this happens? Everthing works fine but the python api gets somehow disconnected? Many thanks

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dmitry.sarin · Feb 28, 2019 at 03:09 AM 0

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I face the same issue. The restart worked but the next day I get the same error