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Question by anatolii · Apr 09, 2019 at 09:04 AM · eikoneikon-data-apiworkspacepythonworkspace-data-apirefinitiv-dataplatform-eikon

Error 429, hitting the limit every day since March 22

Looks like my API data limit has been reduced from 100k requests per day to 10k per day around March 22, and my software fails to complete. Has anyone else experienced this and any luck in resolving it? Any advice would be greatly appreciated.

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Answer by Zhenya Kovalyov · Apr 10, 2019 at 06:26 AM

@anatolii the limits can change from time to time depending on the current load of the service. You can always raise this individually with the support desk or raise it directly with your Refinitiv representative.

If you are getting the issue from within the loop, I suggest introducing a delay between steps, for more info please see this document.

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Christiaan Meihsl ♦♦ · May 01, 2019 at 05:10 AM 0
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Also see this thread and this thread.

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