Everything was good yesterday. However, all command will report error 1404 | No datapoint found with provided name today. I didn't change anything. I tried to restart eikon and my pc, which didn't work. 'ek.set_app_key' is still fine. I just cannot get any data.
It looks like there is some problem on backend/server side and it has been resolved.
I just tested the python codes and it working now.
FYI It relates with Hot Topic case: 07699945 , INC2157060
ALERT5 Thomson Reuters Eikon - Multiple Applications - Were Disrupted
It looks like primary server were down and the service has been recovered at 5:35GMT.
Same issue, Python 3.6.7, eikon version 1.0.1.
File "c:\bin3\Python36\lib\site-packages\eikon\data_grid.py", line 186, in get_data result = eikon.json_requests.send_json_request(_endpoint, payload, debug=debug) File "c:\bin3\Python36\lib\site-packages\eikon\json_requests.py", line 118, in send_json_request _check_server_error(result) File "c:\bin3\Python36\lib\site-packages\eikon\json_requests.py", line 194, in _check_server_error raise EikonError(int(server_response['ErrorCode']), error_message) eikon.eikonError.EikonError: Error code 1404 | No datapoint found with provided name