ADS just received the header but no body and the further request stalls.

vishal.anand
vishal.anand Contributor
in TREP Infrastructure

When requesting symbols I see somtimes that ADS received the header but without the body and after 60 seconds the request timesout. I checked the ADH log and saw that it received the header and the body. Can there be any reason that ADS did not receive the body. This problem happens randomly and might not occur for the same request next time but will stall on some other symbol with the same behavior where ADS did not receive the body but ADH did.

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Best Answer

  • nick.zincone
    nick.zincone admin
    Answer ✓

    Hi @vishal.anand,

    I would suggest you reach out to your Refinitiv market data specialist to help understand and troubleshoot the behavior you are seeing within your infrastructure.

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