ADS just received the header but no body and the further request stalls.

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Question by vishal.anand · Jun 19, 2019 at 02:47 PM · elektron refinitiv-realtime trep infrastructure ADS ADH

ADS just received the header but no body and the further request stalls.

When requesting symbols I see somtimes that ADS received the header but without the body and after 60 seconds the request timesout. I checked the ADH log and saw that it received the header and the body. Can there be any reason that ADS did not receive the body. This problem happens randomly and might not occur for the same request next time but will stall on some other symbol with the same behavior where ADS did not receive the body but ADH did.

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Answer 1 · 2019-06-19T17:52:36Z

REFINITIV

Best Answer

Answer by nick.zincone · Jun 19, 2019 at 05:52 PM

Hi @vishal.anand,

I would suggest you reach out to your Refinitiv market data specialist to help understand and troubleshoot the behavior you are seeing within your infrastructure.

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ADS just received the header but no body and the further request stalls.

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